Explore How We Use Account Data
Our Privacy Policy covers the details needed to open, secure and maintain your account. We collect contact details and verification results when you complete the account step, then use them to confirm access, detect unusual sign-in activity and respond to account requests. Payment records can show
-
1
a DANA, OVO, GoPay or QRIS reference, while bank transfer and virtual account records help us match a cashier request without storing a wallet password. Device type, browser signals and session activity may be recorded to keep Secure Account Access working. We retain records for the
-
2
period needed for these purposes and applicable legal duties. Access or eligibility depends on local law, and we may ask for extra proof before discussing private account data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.